Online Tenant Portal - FAQs: How-To, Help & Information
Wolverine Property Management's online Tenant Portal is called RentCafe. RentCafe has been developed by Yardi Breeze Premier.
Tenants in RentCafe can do the following tasks/functions;
- apply for one of our vacant rentals
- pay your rent
- print your own rent receipts
- create Maintenance Tickets
- upload documents to Wolverine PM
- view/download a copy of your lease agreement
- view/download a copy of other documents
Tenants
RENTCafé goes beyond helping tenants find the perfect place. It assists tenants in managing their new rental effortlessly. Tenants can log in securely to their Tenant Portal where they can make online rent payments and create maintenance requests. Tenants can also keep track of payments by checking their status and history.
Tenants can download the free RENTCafé Resident App, available on both iTunes and Google Play. The app allows tenants to log in securely to their tenant account and manage their apartment information and services from anywhere, 24/7.
Maintenance Tickets (Service Requests) in your Building
How to use Maintenance Tickets in RentCafe
- How to CREATE a Service Request Ticket
- How to UPDATE a Service Request Ticket
- How to Cancel a Service Request Ticket
Tenant Payments and Receipts
How to Make Debit & Credit Payments in RentCafe
How to Setup Bank to Bank Payments in RentCafe
How to pay directly from your bank to our bank (Autopay)
- How to Setup Autopay for your Rent Payments each month
How to download Rent Paid Receipts
- How to View & Download for printing your Rent Receipt
Resident Portal / Community in your Building
How to do the following
- How to Send a Message to your Landlord (Wolverine Property Management)
- How to View community Notices in the Tenant Online Portal
- How to Participate in a Resident Portal Survey
