Online Portal Help
We want to try and make the rental process as simple and uncomplicated as we can for our tenants.
Our online portal system ensures this peace of mind.
It is an Easy-to-Use, online system called 'My Community'.
Each prospective tenant will receive login information for their own 'My Community' profile.
The 'My Community' online portal is a very handy and allows YOU to keep track of your payments, insurance, messages/notifications and lease details throughout your renting term with us.
Note: Until all 10 steps of the application are done and showing Green (Not Red or Grey) your application will not be submitted.
Note: The guarantor will also receive an email with a login link, but only AFTER the prospective tenant has successfully completed and submitted their portion of the lease application.
Note: Until both the prospective tenant and the guarantor (if required) submit their lease applications, we can not approve the lease application.
Once you have completed the lease agreement a notification will be sent to our offices.
Once we receive this notification that both the guarantor and tenant have signed the lease agreement it usually takes 1-2 business days to have the landlord sign the lease, upload it to the portal and send it back to you for your own records.